Faqs

General

We just need to you to be crystal clear at the time of submitting your enquiry.

Yes, we do offer bulk discounts. Please advise how many projects we would be looking at on weekly/monthly basis. For more information, please get in touch with us at info@markupchimps.com or call us on +91-9910049298

Once you have successfully placed the order we will allocate a Project Manager who will share the delivery schedule with you and s/he will be your single point of contact.

Our office is located in New Delhi, capital city of India and our working hours are 10 AM-6:30 PM IST (GMT +5:30).

About Order and Payment

You can make the payment online using your Credit Card or PayPal

Yes we do pick up rush projects at 25% additional cost. For more information, please get in touch with us at info@markupchimps.com or call us on +91-9910049298

About Privacy Policy and Guarantees

None of our customers has ever complained about the quality of the product and the delivery timelines. However, if such situation arises, then you have all the right to have your money refunded.

No, we will deliver all the materials such as design, source code etc upon completion of the project.

No, we will never try and get in touch with your client directly. You will always be our Single Point of Contact.

No, you can freely send across your NDA before going into deeper discussions or could freely ask for a copy of our standard NDA.

About PSD to HTML5/CSS3 conversion services

We guarantee delivery of the first page between 12-16 working hours, totally depends upon the complexity of the design.

Yes there will be a 50% discount for each sub-page of a single project/website.

The end result will work seamlessly across different devices, screens and browsers including desktop, notebooks, tablets and smartphones.

Yes we offer Jquery development and it is already offered with our slicing services if it’s of minor complexity such as check boxes, pagination. However, if it is really complex then we request you to elaborate about the requirements for us to quite it precisely.

Yes, we do use frameworks such as Twitter Bootstrap, HTML5 Boilerplate, Skeleton, SproutCore, 960 Grid, Blueprint, YAML, Elastic. Please feel free to let us know if you have any other preference.

Usually, our clients tell us which framework they would like to use. However, in case you need our advice then first we will go through the design and the make a suggestion accordingly.

Yes, we also convert PSD files or files of any other format into XHTML.

Yes, we can convert your file into whichever version of CSS or HTML or XHTML you like.

About Responsive design and development services

The end result will work seamlessly across different devices, screens and browsers including desktop, notebooks, tablets and smartphones.

Yes, you can have a CMS platform implemented of your choice such as WordPress, Drupal, Joomla etc on the Responsive theme we’ll deliver.

The responsive website will have a simplified version of your desktop website without compromising any functionality. For instance, try accessing MarkupChimps.com on desktop and mobile browser, you will notice the difference.

Yes, please feel free to share the URL for us to evaluate and revert with the estimates.

There are no challenges until and unless you are using Flash based animations. In that case, we need to replace the Flash animations with HTML based animations.

About Flash to HTML5 Conversion services

Currently we accept files that end with the extension SWF and XML.

Yes!!

We support AS2, AS3, SWF 1-11.

Your designs would remain intact and so is the animation. However, if the animation is pretty complex then there may be a few variations but it would not lose its original concept.

The end result will work seamlessly across different devices, screens and browsers including desktop, notebooks, tablets and smartphones.

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6 Reasons to trust us
  • 100%
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    authorization
  • Highest Quality
    Deliverable
  • NDA
    protected
  • 30 Days
    Warranty period
  • Seamless
    Customer Support
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